NETGEAR Orbi WiFi 6 Mesh System (RBK852)

The device handles a large number of connected devices with ease, with users reporting no slowdowns even with many items on the network. It is noted to be designed to handle a high capacity of devices.

Many users upgraded from older routers and experienced a significant improvement in speed and coverage. The new system effectively leverages higher internet speeds and provides a much better overall experience compared to previous setups.

Customers consistently report excellent speeds and performance, with many achieving speeds matching or exceeding their subscribed internet plans. The system provides fast and consistent connections throughout the home, eliminating buffering issues.

The system is praised for its Wi-Fi 6 capabilities and dedicated backhaul, offering superior performance, especially for Wi-Fi 6 devices. Some users noted limitations in advanced configuration options like DHCP scope and DNS servers.

The dedicated backhaul is highlighted as a key feature that makes a significant difference in performance. Users appreciate the dedicated backhaul band, which contributes to strong connections.

Users report a significantly improved streaming experience with no buffering issues, even with multiple devices and high-demand activities like video calls. The system handles demanding tasks smoothly.

The system is generally described as reliable and stable, providing consistent connections throughout the home. Users appreciate the 'set and forget' nature once properly configured, though some experienced occasional disconnects or noted unreliability in newer products.

The app is generally praised for its ease of use and step-by-step guidance during setup, with many users expressing happiness with its functionality. However, some users experienced issues with the app, finding it useless or encountering problems after changing network settings.

The setup process, particularly with the app, is often described as easy and straightforward. However, some users encountered issues with the app setup after initial configuration or found the process less intuitive than expected.

While some users appreciate the anti-malware protection and the ability to manage VPN setups, others found the parental controls to be lacking for an expensive system. The parental controls also experienced issues with randomly stopping working.

Customer support received mixed reviews, with some finding it great and helpful, while others described it as unengaged, sharp, or unsatisfactory. Warranty issues and the expiration of support were also noted as frustrations.

Customers found the product to be expensive, with some feeling that certain expected features were lacking for the price point. However, others felt it was a worthwhile investment for its performance and capabilities in larger homes.

The units are described as large but sleek and able to blend in with home decor. However, there are significant complaints about the durability of the finish and a critical design flaw that leads to a 'doom loop' after power outages.